The hairdressers were very friendly and extremely helpful, patient and knowledgeable, very pleased with my visit! Unfortunately I had a disaster with a 'wash out' hair dye that never washed out and made dying it lighter very difficult, but as I said the staff were wonderful and really went out of their way to help fix my hair and advised on future appointments.
Very good highlights - natural, exactly what I asked for. The haircut was nice too. Not much of a pampering experience but I got exactly what I asked for. Will be back.
My hair stylist was careful and professional and does a really good. Really friendly and staffs there. My only criticisms would be that it takes a little longer than it should be but that is because the stylist does a very careful and great job. I really recommend this little place :)
Overall the actual service - permanent hair colour - can't really be faulted. I was able to talk through what I wanted with the stylist beforehand and she gave me lots of good advice and was really lovely and polite.
However - I opted to pay at the salon as I wanted to consider some additional treatments but I was talked out of these by the hairdresser. Then I was informed that the price wasn't correct and that I had to pay £25 more than was specified as it was a "complete change of colour" - well not really! As I went from almost black to more brownish and hardly the 'honey brown' I came in for (though I do understand that this cannot always be done in one session). I selected 'permanent colour' on Wahanda so I don't really get what extra I was paying for...
Got to be honest and say I will never use the salon again or recommend to a friend as ultimately I ended up feeling like I had been conned. Real shame as the hair styling itself was good. But the money issue ruined my excitement about the service - which isn't the feeling you want to come out of a hair salon with!