Initial impression not great. My appointment was for 18:30 booked via Treatwell and I waited 40 minutes to be seen because they hadn’t taken the Treatwell bookings into account while confirming phone bookings. However, when I was seen my beautician was absolutely amazing, personality and skill-wise. She was welcoming with brilliant chat throughout, whilst also doing a brilliant job. Highly recommend for value for money. However they need to work out their schedule.
The staff is lovely, however, the manicure was a bit disappointing. I’ve apparently got double booked in the system and my manicure felt very rushed. There was no cuticle treatment, no hand cream, just a simple polish. Now, two days later, the gel is chipping already.