Treatwell didn’t actually update the schedule to match the salon’s schedule, but i managed to get in. I booked a hot wax appointment, but the lady first started with warm wax. 5 minutes in, she asked me if i wanted hot wax, to which i said i did and she tried to do it, but she didn’t know how to do it. It was the most painful experience ever. Her colleague came and saved me from the pain. It seemed like the first lady didn’t have the experience necessary to wax. I am still bruised, 3 days after.