Vee was extremely professional and caring when doing my lashes. She provided informative facts and followed my request for natural looking lenses. She made me feel so comfortable and relaxed that I didn’t realise that the appointment was finished. She was so welcoming, I felt like she had been my lash tech for years. When I had a query about aftercare, she quickly resolved it without a fuss and had a smile on her face from the very first minute we met to the time we departed. I will be back!
The consultation that I had before any treatment was thorough and considered. I was assured of the realistic outcomes of my new styling during the consultation. I was kept informed of what was being done to my hair at every stage and felt that I was being looked after. I really enjoyed my experience at Her Definition and will recommend there to my friends and family.
Initial appt was rescheduled bc I did patch test 24hrs before the appt; Salon insisted it had to be done 48hrs prior. I sent in photo of the colour I wanted, I was told it would be a lot more expensive than what they had on for root colour and I agreed. On the day, I made it clear to my stylist I didn't want dark roots, my hair colour is 1B, stylist coloured hair dark brown, looked exactly as my hair was before treatment. There for 5hrs, spent £160, no cut, no trim, just gel, very disappointed