Herbal Inn Bluewater Reviews

Unit U043, Upper Thames, Bluewater Shopping Centre, Kent, DA9 9SQ

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Reviews are written by customers after their visit.

4.7
131 reviews

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Written by our customers, so you know what to expect at each and every venue.
They were really helpful and didn’t mind when I changed the time. The therapist gave me a good strong massage and it was great!
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When I got to the shop I was told that the masseuse had called in sick - the shop should have just called me. I was told that the ‘doctor’ would be able to give me a 30 min massage. The massage was awful. The doctor pinched and prodded my neck to the extent it was so painful I had to tell him to stop. He pummelled my back and legs which so uncomfortable and not relaxing at all. It was the worst massage I have ever had. Really disappointed and upset I wasted my time and money.
Herbal Inn had double booked. They had myself and two others all for 1730. They managed to fit me in after some back and forth. The ‘therapist’ then did a half hour massage that did not seem legit at all. I’ve had reflexology there by a different lady and they were very different experiences. It needs to be made clear between booking online and the shop itself if it is reflexology or just a foot rub with dry gloves. Rubber gloves and vigorous rubbing of bare skin is not pleasant!
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Fabulous - just what I needed to help with my tension headache
Excellent place, Highly recommended
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