Herbal Inn Bluewater Reviews

Unit U043, Upper Thames, Bluewater Shopping Centre, Kent, DA9 9SQ

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Reviews are written by customers after their visit.

4.7
131 reviews

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Written by our customers, so you know what to expect at each and every venue.
10/10 massage,will definitely go back, my tension feels so much better and I was very relaxed. This is definitely a proper massage for aches and pains vs a fancy spa massage where they just sort of flap at you in a fancy environment, it’s more like one of the massages you have in Asia as you might expect but some of the reviews I read people seemed to not understand so wanted to note that so ppl can manage expectations.
If you looking for a proper massage, please come here. Every part of your body and all muscles treated. It was very beneficial and I felt tremendous afterwards.
I had booked in for Saturday evening 18:30. I received a missed call around 16:30 which I only returned at 17:45. It was to ask me to come in sooner.I arrived at 18:00 the lady at the desk was engrossed in her mobile phone and didn’t look up, I stood there waiting for her to acknowledge me as a customer for what felt like a minute. I considered walking away. After she looked up and let Jessie know I had arrived it all went well. Jessie was great and worth the wait from the poor customer service
Very good treatment. Highly recommend
I was given very little time and privacy to change; the masseur came in every 30 secs to check if I was ready; this also happens when the massage was over. The room was tiny and basic & You could clearly hear other people conversations. The masseur kept moving/dragging the massage bench around without any warning; my head was been slammed around in the head gap which gave me a very bad headache. I felt like I couldn’t complete relax and I left feeling worse off than when I actually arrived.
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