The staff were very welcoming especially suiting the afternoon tea and during dinner time. The overall experience was excellent and would highly recommend to anyone else considering to go there.
Therapist was friendly. We booked for head Indian massage, but my partner only had the last three minutes at the end his head massaged. Most of that time was neck and shoulder. I didn't like my neck and back massage either. Too much oil applied and I didn't feel like I had a massage at all.