The haircut was good, if maybe a little shorter than I expected. It will grow nicely I think. The customer service, however, was perhaps the worst I've ever experienced. Went straight to shampoo without looking at my hair. Rough shampoo with water running down my back (ended up wet for the whole appointment). A simple haircut took 1h20. The hairdresser only ask about what I wanted when my hair was wet. Got poked in the eye a few times by a finger or a comb. The blow dry burned my skin on a couple of occasions and was quite rough, and he went for a super straight blow dry without asking. Didn't ask about using hairspray at the end nor did they ask if I liked until I was paying! I was coming for a pleasant experience after work and trusted the really good reviews on Google - it was the exact opposite. They even had some drilling going on at some point in the salon! Even if the haircut turns out to be the best thing ever, I am definitely not coming back.
It was a great-for-value blow dry, however it dropped just after an hour and a half so by the time I got to my event my hair was barely curled. The staff were nice however my stylist was also overbooked so she served me 15 minutes late.