From start to finish I received a 5 star service. The quality and attention to detail in each provided treatment is second to NONE! The staff and customer service delivery are outstanding! I would highly recommend HMB Salon for all your beauty needs this is like my one stop beauty shop! Great energy, Great prices, friendly staff, clean and beautiful environment and people and great ambiance, what more could you ask for!
No one ever answers the phone, details about cancelling appointments are misleading as I received an email saying I could cancel up to an hour before my appointment, but the salon says their policy is 48hours, if my appointment was booked the day before how can I cancel it 48hours in advance? They will now not give me a refund for an appointment I wasn’t able to cancel due to no one answering the phones! - please note I rang continuously for over an hour. Poor service