I’m sorry to be leaving a bad review but it’s not acceptable to have received a treatment which was applied incorrectly making it a waste of time on both our parts after being told I should have arrived half an hour earlier to be numbed, which was at no point communicated at time of booking, hence me losing nearly half my treatment time. Shy offered to do the treatment again complementary and I’m happy with but hasn’t returned calls or emails since. This needs to be sorted. Shy get in touch pls.