Sandor, my stylist, was fabulous. The appointment was running behind, but considering how attentive and focused Sandor was, I have no complaints! In this industry, if you expect your hairdresser to always be running on time, you're expecting too much. It's totally normal. I was terrified to put my hair in the hands of any old hairdresser and I'm glad I chose wisely! Getting a good haircut in London is hard, and I'm so happy I did my research and found HOB salons. The staff are highly trained and want to do the best job possible. I got a nice cuppa, a great haircut and some nice chat. I don't care if the salon is fancy, it's the skill of the stylist you are paying for! Price was just right - not too little for me to feel suspicious and not too expensive! Thank you Sandor, you are wonderful and I'll see you soon :)