The clinic is very basic, staff appears very professional and helpful. Good place to get help, straight to the point, not one of the insragrammable places :)
massage was great but they had my appointment time recorded wrong - on my booking and all emails i’d had it said 7pm but when i arrived i was told they had 8pm. they were clearly busy so they didn’t really explain to me what had happened or why this was (apart from a very brief apology) and just told me rather abruptly that my appointment was now at 7.30pm. so i had to wait half an hour. this could have been dealt with a bit better, i felt like i was an inconvenience to them despite not doing anything wrong, paying for this appointment and actually being the one that had to wait!
my massage was perfect though, no faults to the guy who gave it! he addressed my concerns/problems i was having and explained everything as he went.