Had gone to purchase a groupon, but agreed to pay directly. When I arrived, was told wasn’t valid (despite not being in the groupon small print) and tried to charge more. Second negative experience at this salon - previously went in for a pedicure and manicure and it took 3 hours and was average / below par quality. Would not recommend - prefer to pay more for a better service / surroundings.
Very efficient booking process, with both email confirmation and text reminder on the day.... However when I arrived for my appointment I was left waiting for 15 mins and then told that my booking was not on the system. The only member of staff there then took on my treatment - full body massage. There were no questions about any 'problem' areas or what I would like her to focus on. When asked if the pressure was OK I asked for firmer, as the therapist was very 'soft touch'. The pressure didn't change so I felt no muscular benefit from the massage. Did not help my knotted shoulders or my tight calves. Friendly but not sure how qualified my therapist was.