Been a regular because the quality of nails was excellent, consistent and I love the giant TV! But the service has dropped off a cliff since new male nail technicians who are rough, unfriendly and don’t care - the one who did my extensions was awful, as he was doing it, was clear he didn’t care, didn’t even indicate when he was done, just got up and walked off! Multiple nails are chipped and three extensions completely cracked within an hour! Sad to give this place up but truly, stay away.