the team is super but the balayage was not what I asked for - and looked very different from the pic - j think its good to manage expectations early on what can be achieved and if they're able to do it...and if not provide alternative suggestions..
Kris was amazing. He understood what I wanted and knew exactly what would work on my hair. He also taught me how to style the new haircut. Great experience and the haircut is gorgeous. Thanks so much!