Louise has done my nails for a few years now and I have always had an excellent experience. Her manner is lovely. She is always thorough, helpful and professional. An all round pleasant therapist.Recently she also gave me a nuderm 6 in 1 facial, which was excellent too. I felt she listened to my concerns. I noticed a definite difference to my skin. Apart from the nice glow, my problem dark eyes were also lightened and I am returning for another treatment. Cannot rate this therapist high enough!