Hot Stone Spa Reviews
19 High Road, Willesden Green, London, NW10 2TE
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501 reviews
First time at Hot Stone Spa and I'm so glad to have discovered this gem. The spa is really nice, staff are so friendly and the hot stone massage was amazing. Will definitely be returning.
Treatment by Lin
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Fantastic Massage with very knowledgeable, thorough Masseuse.
Treatment by Lin
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The massage was amazing and the staff were really nice. Only thing I noticed was the towel didn’t feel very clean otherwise overall cleanliness was good.
Amazing treatment provided by the lovely and attentive therapist. Will definitely go back!
Treatment by Lin
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Once you’ve found your fav girl, STICK with her or you might get a deep tissue massage like I did today, which was actually a long, face up head massage to start with, using rubber gloves! (I have long hair which she untied and I just found a head massage with gloves very weird and irrelevant to a deep tissue massage but I went along with it because she made it clear that this is how she always starts her massages), followed by neck and chest area then turned around onto my front for a rapid shoulder rub, with very little oil, or maybe it just felt like little oil because the rubber gloves were soaking it all up. Probably for the best because if I could feel her sharp nails through the rubber gloves, I assume she would have injured me if she didn’t have gloves on. It really wasn’t a deep tissue massage. It was a fast paced head, neck and shoulder Rub, in my opinion. Limbs and lower back were paid very little attention. She wasn’t wearing the dark purple uniform that all the therapists usually wear, it just felt like she was a random student off the street who was in a rush... The frequent, “here?”, “over here?”, “is this the point?”... I don’t know, I came to relax and zone out, rather than concentrate on her trying to find the “pressure points” and worry about answering the next question. I felt like a test subject and she was the scientist carrying out the experiment, right from the beginning when she put on her rubber gloves and announced: “Right, we’re starting at quarter past.” After she’d finished with the head massage and started doing my neck area, I asked if I could retie my hair up because I didn’t want to get oil in my hair and she said “Yeah, if you’re scared.” Her whole vibe/aura/attitude was very blunt and tired like she’s the type of person who you feel like you’re wasting her time and you have to apologise to. I literally wanted to leave 10 mins in, as soon as her rubber gloves touched my body. She asked me at various points if the massage was ok and I said yes because I didn’t want to ruin someone else’s day and also when you’re having something as intimate as a massage you just feel so vulnerable and scared that the person might hurt you if you say anything negative, especially when they have sharp nails and even more so when you don’t trust them, e.g. it usually feels great when the therapist steps on my back but because I didn’t trust her, I was honestly scared that I was in the hands of an amateur and that she was going to fall on me as I could hear her slamming her hands onto the wall in front. I couldn’t relax at all. At the end, she said: “I just need to get a hot towel,” and she ran out the room, leaving the door open, stomping up the stairs to get the towel. It’s so obvious who has been trained by the manager and who makes up a massage however they think. Still rating the place 5 stars though, because I adore my 2 fav girls and the friendly man who’s at reception sometimes, but today’s massage was Nothing compared to what I’m used to. Today has taught me to always be kind to people and never settle for anything less.
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