I had a horrible experience had the hottie wax. The lady showed immense unprofessionalism as she failed to do the wax properly as well as the way I was treated while getting the wax. The lady was struggling to get my hair out and instead of trying to make me feel relaxed she started panicking and begging me to relax which made my experience extremely painful and stressful. Also at the end, still had some hair patches the lady couldn’t get out. I would like to request a refund, if possible
I get that I was probably the last booking of the day but the wax seemed very rushed. There were times when the beautician wouldn’t wait for the wax to fully dry on me, try to pull it off and it would get stuck because it hadn’t set. It was more painful than usual. Also the wax was too hot, and when I notified the beautician, she did nothing to turn the temperature of the wax down. She also left a lot of wax on the back of me. Did most of the hair get removed? Yes. Was it done well? No.