Fantastic. Donna was so friendly and welcoming and included my opinion in every step of the treatment. I had never tried scalp exfoliation and Donna explained what it was and how she would carry the treatment out. She used a firm brush to exfoliate every inch of my scalp and it felt amazing, and my scalp feels very clean and refreshed. I love my haircut and the scalp exfoliation was an amazing experience. Would definitely recommend to a friend and will definitely be returning.