House of Nails Hackney Reviews

65 Chatsworth Road, Lower Clapton, Hackney, London, E5 0LH

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Reviews are written by customers after their visit.

4.7
1085 reviews

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Written by our customers, so you know what to expect at each and every venue.
I've been coming here for a year now. Unfortunately, the first lady was filing her feet at the table when I was invited to sit down. No sanitising. She was very heavy handed with the nail drill and nicked my cuticles. The second lady skipped soaking some of my nails so scraped them dry. Ouch. She filed my nails unevenly and I have one bizarrely long pointer nail. For just one hand only, she again skipped soaking for cuticle removal and skipped cuticle oil. I hope H comes back soon.
Don't bother getting a pedi here! The lady who started my pedi stood up halfway into the treatment to move onto another customer so another lady took over which wouldn't have been an issue but both of them were rushing. They 100% failed to do the basics, none of them cut the toenails properly and/or got rid of the cuticles. According to treatwell the treatment should have lasted 45 mins - they finished in 25 mins.
Horrible experience and really poor pedicure. The nail technician scraped so much skin off that my toe was bleeding for hours after the appointment. The next day 2 nails chipped and one fully came off. I called and messaged the salon twice, included pictures but no one got back to me. Very disappointing experience, zero customer service and total waste of money. I won’t be back!
Amazing thank you Mina!
Great manicure, would recommend.