My experience was okay, I thought it was professional enough and my hair looked nice at the end. What I would say is that I felt my treatment was very rushed and it felt like they were trying to be as quick as possible to get it done. I was looking forward to getting my hair washed by the hairdresser but this part was very quick and felt like the shampoo/conditioner wasn’t done properly before rinsing it off and again the blow dry seemed very rushed making the experience not very personal.