I thought long and hard about leaving this review. Firstly, the therapist I had was really lovely however, for me that was the only positive point about my experience at the salon. I wanted to highlight a few points and I hope that you could consider this with future clients.
1. Appointment did not run on time, seemed a bit chaotic and not very organised. Claimed to be busy but lots of appointment slots on treatwell as I booked last minute.
2. Double dipping of waxing spatulas :( please stop this, it is not hygienic.
3. Phone going off constantly during appointment
4. Another colleague coming in mid-way through appointment (I was not fully dressed!)
5. The wax was okay, missed patches on legs and although the therapist did tell me to come back if I did find spots to re-do - I would not expect to be finding so many!