I am disappointed with my recent visit. My first experience was excellent, but the second was far from satisfactory. During my previous visit, staff was punctual, professional, and friendly. This time, my appointment started 20 minutes late, the salon was cold, and payment was unnecessarily complicated. After insisting on a bank transfer and a complicated WiFi password , I was presented with a card machine, which wasted my time. Due to this delay, I missed an important metting