Ripped plastic covering on the treatment table with no other tissue paper or towel on top. I spotted a towel to sit/lay on (thankfully)
Therapist commented on my short hairs - usually if a therapist feels that treatment cannot be done they will say and not do it- not this time. An ìncredibly painful 15mins later she puts a small amount of moisturiser on and leaves the room- no cleaning of area/ removal of all wax (painful experience once I got home)/ leaving of wipes for my use. Not all hair was removed (because it was too short). Couple of days hard areas of skin, very itchy and skin is now peeling and has scabbed over. Will not be going back, will not recommend.
I had to go into a small room where people kept coming in there was no privacy you couldn't relax there was so much noise from the reception area you had to pay with cash and was asked to walk to the ATM and get money
Humera was very friendly and professional. She did a great job, The Brazilian blow dry was mainly chemical straightener with some keratin. It smelt for weeks and the effect is starting to wear off more quickly than previous keratin treatments.