As I opened the front door, I was overwhelmed by the smell of damp in the reception area and secondly by how it cold it was.
The assistant then brought me to the treatment room and left me to undress. To say it was cold was an understatement. I was actually shivering. I lay on the bed and noticed that because it was so cold, the towels draped on the bed were not only cold but felt damp. Assistant could do nothing to heat up the room.