HWS Hair & Beauty Reviews
77 Muswell Hill Broadway , Muswell Hill, London, N10 3HA
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2039 reviews
I've really been holding off writing this review because I hate saying negative things about people.
However, I feel like I have to share about my perm experience to deter anyone else from getting one here.
I'd been to this salon before for a haircut, and the place is lovely and I genuinely had a lovely time which is why I came back to get a perm here.
During the session I had a feeling that it wasn't going to turn out well but I thought I'll trust the professionals (this is my first perm) and I'm sure it'll be fine. I asked for loose waves but got super small ringlets, and I already have really thick hair so now I look like a triangle when my hair fully dries. They also broke some of my hair right in the middle/front of my hairline so now I have tiny bits of poky hair sticky out trying to grow back.
During the treatment I felt like the staff were stressed. They were muttering to eachother in a language I couldn't understand which made me feel quite uncomfortable, they seemed to be arguing about the number of rollers or something.
All in all, I would definitely not recommend someone gets a perm here. A haircut, style etc.. maybe, but unfortunately I will not go to this salon again which is a shame.
Permanent Waves
The hair stylist was amazing, the mani&pedi wasn’t as good as I’ve had at another vendor, a couple of my nails have turned out a bit lumpy and the treatment was done in what felt like a hallway.
Ladies' HaircutsShow all…
3rd time here, always a friendly welcome at reception.
I was taken straight away to have my hair washed with no consultation however. Which left me concerned the stylist wouldn’t know my natural hair type/style and how it sits.
The hair wash and head massage was amazing, definitely the best bit!!
My consultation happened once my hair was washed, a 30 second chat, I showed a picture too.
The cut itself was done in silence which was fine, but the manner in which it was done was really rough, my head was yanked all over the place, and for someone who is pretty laid back, I found it very intense!
The end result was good, lots of weight taken out as requested, however way more than the discussed 1 inch was taken off, I was never asked where I parted my hair so was given a side parting and the heavier fringe I requested was nowhere to be seen. I also have a lot more layering than discussed. Honestly by that point I didn’t feel comfortable to ask anything.
I felt the stylist didn’t listen really, was disinterested and ready to get out for the day.
The end result isn’t awful, just not what I wanted and I am looking forward to the layers growing out!
I feel bad writing this as I have had two wonderful experiences at this salon with another stylist, but think it’s always best to be honest (even though I was a wimp And scared to do this in person!).
Ladies' Haircuts
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