The beauty room is really tiny making it difficult for the beautician to walk around the table. The wax was quick and she left me with lot of residue that stuck onto my jeans. She obviously was in a rush and left a few hairs. A bit disappointing
A daming review I know, but I this was the worst massage experience I have ever had. The room was tiny and right next to a busy reception. The walls were so thin I could hear every phone call and conversation; I may as well have been lying in the reception. There was no music/attempt at setting any kind of ambience whatsoever. I booked for a full body Swedish but wanted to leave as soon as I got there so changed it to a back massage only. The lady I saw proceeded to alternate between stroking and scratching my back for 30mins (no proper massage technique + long nails). After enduring that she then met me at the desk and told me she 'thought it was about £45'. I asked if she could please check the actual price & braced myself to make a complaint (no way was I paying £45 for that). She then dropped I down to £35 so I cut my losses, paid & left. Awful place, awful service. Do not go here for a massage!
Great value and excellent shape to my eyebrows. Only negative is that there was a mix up with the booking. Originally booked through Treatwell for 12.30, but received a call saying they had double booked. Rearranged for 3pm, turned up, but they'd booked me in for 3.30pm.