The salon is nice and the therapist was very friendly.
However, she unfortunately did not listen to me when I asked for my eyebrows to simply be tidied up. She waxed too much away from the existing shape, making them far too thin. She then proceeded to wax the tops of my eyebrows, leaving a noticeable dip/gap on my right hand eyebrow at the top, having allowed the wax to spread too far onto the eyebrow.
My eyebrows and surrounding area were still full of wax when I left because no effort was made to wipe away the excess wax. I therefore didn’t even realise what a terrible job had been made of my eyebrows until I wiped them with toner myself, picked out the excess wax and brushed them out.
Overall, an extremely disappointing experience and has put me off eyebrow waxes for life. I would not recommend having your eyebrows waxed here.
Wonderful massage, however... was over charged for the treatment, the lady who gave me the massage was 15 minutes late and the overall look of the salon was tired and unloved.
Staff were lovely, but not much ambience and a few things didn't quite work like the filing machine. Mostly this was a positive experience, but wasn't quite what I was expecting; definitely need to clarify the treatment more clearly.