Icey’s Beauty Lounge Reviews
924 Pershore Road, Selly Park, Birmingham, B29 7PU
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613 reviews
Camellia is friendly and listens carefully. Her manicure and pedicures are superb with attention to detail right from the prep work through to the final polish. I wouldn’t go anywhere else.
Pedicure
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On two occasions my nails started peeling/lifting and nails breaking within a week after getting my gel polish. The last time, 4 nails snapped, gel polish was lifting and the foil design peeled after 8 days!!
When I explained this, the technician insisted that it’s because I’m heavy handed ( which I’m not) and gel polish doesn’t do miracles. I was very disappointed because she kept turning the argument to blame me without taking any responsibility or even apologising.
Nail or Gel Polish Removal
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Technically a great manicure but very poor customer care. There was little to no atmosphere in the salon, I wasn't really welcomed, just told to sit. For 1.5 hours my manicurist worked in almost complete silence which left me feeling awkward. At the end of the manicure I was presented with the files that they had used and told that I had to pay extra for them (whether I wanted them or not). Such a shame as this could be a great salon but they really need to work on the customer experience.
Manicure
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Delighted with my gel nail polish thank you :) xxx
Gel Nails Manicure
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