Sophie is so incredibly kind and authentic, which makes being in her presence during this process even better. I travel from West London to get my nails done by her. I pass over a dozen nail salons to get to her but no one does my nails the way Sophie does and at such great value too. Sophie has wonderful and extensive knowledge about her profession that she has extended to her clients to help your nails look killer for longer. She makes sure you are as happy with your nails as she is. If something isn't right to her, She is hot to fix it. The level of care, openness and professionalism that comes from Sophie is like no other in the beauty industry. Oh and I always always always get compliments on what a good job Sophie has done on my nails.