Staff were very friendly and welcoming although there was no consultation or medical form so the therapist would have been unaware if I had any contradictions to having a massage.
I wasn't given a towel when I undressed so I had to lay on the bed completely exposed, I was then covered up with a blanket. The massage was generally relaxing but not deep tissue, I specified that I had knots around my shoulder and traps area- and expected deep tissue work here but it didn't happen.
The hot towels to wipe away the oil at the end of the massage was the best bit!
As I was laying on the bed with my face through the face hole I noticed used waxing strips on the floor, The room was cluttered and dirty and a towel was used to drape over the window presumably to stop people looking in.