I was made to wait 35 minutes for my appointment and was offered no explanation as to why. The attendant was clearly being rushed and trying to finish as quick as she could. She didn’t check the temperature of the wax and it was too hot and I ended up with two burnt marks on my bikini line. I had to ask her to stop at one point as it started to get too uncomfortable and painful. Will never come back and would ask for my money back if I could.