The wax itself was perfect! The salon is quite clinical (plastic sheets to cover treatment beds) so not incredibly welcoming or relaxing. Staff were nice enough. Overall fine but not in a huge rush to go back!
I've been in this studio a few times. They're consistently ignorant of their online appointments and when I get there, they're scrambling to figure out how to fulfil my scheduled appointment. They end up starting my treatment late and do it in a hurry. In my most recent visit, the nail artist completely destroyed my nails when she removed a previous Shellac treatment. Instead of focusing on my hands, she was looking around at the queue of customers and at the same time was peeling my Shellac treatment off with a metal instrument. It will take weeks for my nails to recover. On top of this, their price catalogue doesn't include a Shellac removal price and one ends up paying more when they get to the till to check out. I will never return to this place.