Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
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295 reviews
Very pleasant day and great value for money. Is quite small, which in he morning was fine as there were only a few others there but in the afternoon it got busier. This didn't mean you couldn't enjoy the facilities, but people has put towels on loungers when not using them which was annoying as there was no where let to sit. Probably a bit of an issue for the pregnant lady who was in there with us!
The pool is really lovely, and the steam room gets super steamy! The only disappointment was the "heated beds" which were not actually heated. Staff said they were heated to "room temperature" which seems pointless (how is that different yo a bog standard lounger?!) and probably a bit of a fob off. Also, the facilities said there is a "relaxation room" which we couldn't find.
The spa overall was very well done. When we got there we was informed there was no robes, some customers had been notified previous to arriving. This was not too much of a problem. The changing room was relatively small but it was quite quiet in the morning. The facilities were good and it was very relaxing, however we were not shown around, which made us feel a bit lost. This seemed to be the case with everyone who arrived. The lady who did the manicure was very lovely, and it was very well done. The only bad side was they could've had a bigger variety of colours. Me and my mother had a lovely day and would recommend getting there early to avoid masses of people
This is very nice spa. It's small but very nicely done.
Grumbles: you must telephone to confirm booking and you must print out your confirmation to give them which it doesn't say anywhere so this was irritating on arrival.
Smiles: big hydrotherapy pool, not for swimming though. Lovely sauna, steam room, salt grotto, hot/cold drench showers, ice thingy, relaxation room. We had lunch in hotel bar which was very tasty but took aaaages. Overall very nice day and excellent value.
I booked this as a gift for my brother and his girlfriend they enjoyed it, the only thing they had a problem with was the bus waiting time as they had to wait outside and waited nearly 2 hours as the last bus came 30 mins earlier than it was meant to
The staff were very very friendly and provided us with everything that we asked for
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