Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
Check availability and book onlineReviews are written by customers after their visit.
295 reviews
Good value for money considering it was an offer but would have been very disappointed had I paid full price. Firstly they didn't have our booking on arrival and said that "we were lucky that they would accomodate us this time" which didn't start us fantastically and noone explained any of the facilities just showed us where the changing rooms were and handed us our robes, the changing rooms and showers were lovely. The spa setting was nice but the hydrotherapy pool was quite cold which being the central feature meant we couldn't stay in it long, limiting the time we realistically wanted to stay at the spa. There were nowhere near enough seats or loungers in the spa area which meant most people were sharing beds or leaving early. The sauna and steam room were great and kept very clean and at good temperatures.
It was a nice day, worth the £17 we paid, just but wouldn't race back and definitely not at full price.
Lovely place to relax, but pool was a bit cold! Sauna, steam room and mineral room were great though and it was a nice size area.
I was there the first time . I iked it. I will recommend my friends to go there for that spa.
Staff were rude and grumpy (only the girl when we left was lovely!) spa is deceptively small and and I think the wording of whats available needs changing!
It was a great day. Had a lovely time. Tea was not up Hilton standard. Hope they can improve. I will certainly be interested in doing this again.
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