Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
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295 reviews
Arrived around 11am, and was greeted by a friendly member of the staff who gave us our towels, robe and slippers before giving us a tour around the venue. The spa facilities were lovely and had a relaxation room upstairs where we were given complimentary herbal tea. There was also a restaurant upstairs, where we grabbed a bite to eat ( great menu, a little bit on the pricey side) . Overall we had a really great day and will definitely return in the future and recommend to friends!
Nice spa with a good ambiance. Staff were very friendly. The facilities are on the small side and the steam room wasn't very steamy. The pool was lovely and the relaxation area was really good. Definitely would recommend for the price.
We came for a 'fire and ice spa day' including 4 hours access to the spa facilities. The spa itself was very nice, all located around one pool so you did not need to walk far to find anything. On arrival we were told someone would come and give us a tour around and show us what is what, however no one appeared so we were left to explore ourselves. The only problem we experienced was travelling there. We did not realise it would be almost an hour on a hot and stuffy tube, and then a 30 minute wait at the bus stop (meaning we were very late) and to have to pay £9 per person for a 10 minute journey along the road. We probably spent more money on travel the actual spa. Overall though a good day.
When we arrived the Jacuzzi was not working which was disappointing. The salt room didn't appear to be working properly and all of us there said the same thing, so that only left the steam and sauna which were fine, but the Jacuzzi is essential really. Showers were great. Shame there were only five loungers, we were OK as we arrived early, one couple couldn't get any and were at a loose end and really more are needed.
It's a lovely venue but needs a bit of TLC. Quite a few little mosaic tiles missing in the pool and steam room which isn't the end of the world just a bit sharp when you sit in one of the gaps! However, we had a lovely time and we're going back in the Summer.
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