Wow fab day. I booked this for a friends birthday, Afternoon Tea with Spa Day and this exceeded my expectations. We had a wonderful day from start to finish. The staff throughout were all very professional and very helpful. The spa facilities were clean and very relaxing. The afternoon tea was excellent although we waited a little while the manager came over and gave us a complimentary proscecco each. We finished the day with a hot stone massage and what a way to finish the day we were so relaxed could of stayed there all night. I would recommend without hesitation and will definitely be going back.
Fantastic day - super relaxing Fire & Ice day. Great facilities and an area in the restaurant upstairs which you can go in in your robe for a spot of lunch! One tiny thing would be a lack of loungers around the pool but didn't spoil the day at all especially as there is plenty of room in the relaxing area upstairs. Would definitely recommend.
The afternoon tea was great, the cakes were really nice and everything was fresh and beautifully presented. The hydrotherapy could have been better, some of the jets stopped working halfway through the day and even though we told the staff, they did not charge them up in time for us to use them again. We were told to wait in the hydrotherapy area for someone to show us around on arrival and after getting changed but no one turned up so we just got on with the day ourselves. The steam room was not very hot, as there was a gap under the glass door. The sauna was perfect, it was really hot but as the steam was not good enough, everyone tended to be in the sauna. My friend thought it was wonderful and would definitely go again but I think there should have been more staff on hand to help and talk to when things stopped working.