Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
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295 reviews
The spa was fantastic, nice and relaxing, however I was shocked to discover that some of the loungers were scaffy looking and worn out - more like a cheap hotel rather than 5*...
Overall good experience with a dissapointing end to it - the massage turned out to be an inflatable bed, where the therapist left me, on my own, for 15 minutes. Some background musis would have been nice and the room was cold, what after spending a couple of hours in the relaxing spa did not feel good at all. After the bed stopped vibrating, I was just left there for several minutes, so after a while just decided to walk off. Shame, as I was really looking forward to the massage but instead was left in a cold room on a wobbly bed.... Also, there was no swimming pool, if it was, the staff did not tell me where it was.
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Lovely hotel and generally the facilities are good. Disappointing that there is no swimming pool and they could have done with some more beds round the Jacuzzi pool. Also a shame that the steam room wasn't working. We all had our treatments which were very relaxing and enjoyable and as part of the deal we received 20% off. The chill out area was very nice and there was a good choice of treatments to choose from. All in all we had a nice day.
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Lovely calming experience and the staff were really impressive . I loved the ambience room upstairs. On the day we went some of the sauna rooms weren't operational. Perhaps a set menu would enable one not to have to even think what to eat?? Just the right amount for half a day. Well done
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The overall day was excellent. I felt really relaxed after the spa day finished. Tha value for money was really good as well as I had a 15 min agua massage and was able to use the spa facilities such as sauna, steam room etc for 4 hours. The only thing I would mark down is that some very small tiles in the swimming pool and the steam room were missing (I am referring to tiles which are 1cm/1cm and only a few). However this does not affect the experience at all. I would recommend this spa and am actually thinking of going there again.
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A lovely day spent at the spa - would help if there was guidance on some of the spa therapies. We had the raindrop massage and it was very relaxing. Restaurant at the hotel was gorgeous too....
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