Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
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295 reviews
Amazing spa. Brilliant value for money. All the facilities are fantastic and the relaxation room is to die for. Great relaxing girlie day out. Treatments are all good, loved the mud chamber. This is now a regular spa for me and my mum.
Would recommend this spa to anyone great for a relaxing few hours. Particularly love the hydrotherapy pool with its massaging jets.
Would be nice if there were a few more beds and magazines around although there is a relaxation room upstairs which is nice, but you don't always want to sit up there especially if you are wearing a wet suit!
I would definitely recommend this to anyone - good facilities, nice and clean, friendly staff, free parking, and extremely good value for money. Food was lovely but pricey. The massage treatment was fantastic, however the exfoliation treatment wasn't worth the price as it was a '30 minute treatment' which consisted of 7-8 minutes of actual exfoliation. Also, the heated beds and mineral grotto wasn't working which was a bit of a shame but still I couldn't complain for what I was paying. Would visit again
Had a lovely day with a friend. For a while the spas was very crowded. A large family group were very noisy and there were not enough beds/chairs to sit around the pool. Good lunch, if a little pricey. Both of us thoroughly enjoyed our Kenyan style massage. We were promised slippers but they wereWhole venue
The Hilton hotel at Heathrow was easy to find and car parking was no problem, I was given a ticket that meant I could park all day with little cost.
I was met by a friendly but rather rushed female receptionist, who explained to us where everything was and that we would find towels and bath robe in our lockers. She gave us some throw away white slippers, told us she would collect my wife for her massage and vanished. My wife and I parted company to our respective male and female changing rooms. My wife never ever complains about anything so no feed back there. I am a different creature entirely.
The changing room was small. It was relatively clean but had dirty towels and sodden slippers lying around. I removed the key that was already in the lock and opened my allocated locker with the given key, no towel or bathrobe. I padded out, stumbling in my tiny and dangerously slippery slippers, to the reception area and explained my predicament while handing over the spare key. 'I am sorry, I remember putting the towel and robe into the locker just a moment ago, have another look' I assured her that I was not mistaken and pursed my lips for emphasis. I have had my fill of bossy officials over the years. She got the vibes and came to look for herself. She was amazed and annoyed to find that I was correct. She gave me my stuff and left me to explore the place.
Being a bank holiday it was probably not surprising that it was full. I gingerly slid my way across the mosaic floor to a lounger and waited for my wife. The Jacuzzi was full of what appeared to be visitors fresh off an Emirates flight. I felt that I must have walked into a private area for a rich mans harem. Still, what the hell, they were a pretty exotic bunch, if a little overweight. I sucked in the remains of my six pack as these thoughts flitted across my mind.
We tried the Jacuzzi, when a jet or two became free. The only one that did it for me was one of two heavy jets that really massaged my deep athletic torso. However I could see the annoyance on people's faces as the rebound spray soaked people on their loungers and people began to exit the Jacuzzi while blinking away the spray. 'You're supposed to sink into the water, not stand up' said my wife. I wanted to try one of the high tech recliners but they were always occupied, or had towels thrown on them. I looked around but could not detect any Germans in the room, apart from my half German side. My wife would not let me remove the towels, she dreaded creating a scene. Anyway these recliners had buttons on the side of them which made them far too complicated for me anyway.
I noticed that every person entering the room and the Jacuzzi pool had not bothered to shower. Disgusting.
The menthol or mineral room was just a damp room with nothing happening. We tried this on and off during the day and we were not the only ones to find that it was a bore, or not working. However, the steam room and dry room saunas were great. I must reluctantly acknowledge something positive here.
The showers were poor. They had about four jets which were icy cold or when mixed with hot water did not mix at all, so one side of you was burnt while the other froze. One could hop around for about three seconds while pretending to laugh (actually screaming) and that was enough for even a tough guy like me.
I used the gym while my wife was having her body covered in hot oil and being massaged upstairs, in a room off the 'rest room' (apparently the massage was great). The gym was full of machines that baffled me. The computerised running and cross country skiing type things were impossible to work and did not appear to do anything different when selecting differing programmes. The ambient music was too loud and was quite simply horrible, a continuous Kiss FM dirge. I was feeling less relaxed by the minute. I glanced at the random rack of newspapers and wondered why they put the news papers in a gym.
After pumping my still impressive but fifty year old muscles to bursting point, I staggered upstairs to the rest room (for our US cousins, I do not mean the toilet but an actual resting room). I was looking forward to mint tea and a room full of luxury sofas and soft candle light, Turkish curtains and exotic plants that could hide the most amorous couple, or snoring old farts like me, gentle strains of Concerto De Aranjuez...
It was more like an airport lounge, just about club class, dingy and depressing décor with a token lace curtain, tented area and fake candles in the centre of the room, with a few cane chairs thrown in. No Telegraph or Times here I might have to make my way back to the gym...; just the odd greasy magazine.
I grabbed us both a herbal tea and looked for a vacant cane chair with a back. The only ones left were a couple of cane stools with no back supports. I grabbed a bar stool with a waist support from the receptionist area and joined my wife for a little chat. She was looking fairly relaxed and seemed to have enjoyed her massage. 'How are you feeling darling?' I smiled stoically and closed my eyes with what I hoped was a look of bliss across my face' It was our anniversary treat after all, so an effort had to be made.
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