Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
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295 reviews
We had a lovely welcome when we arrived at the spa. The staff member showed us around the spa and pool and gave us plenty of information. Everywhere was very clean and tidy. It was very nice, was not disappointed.. We used the pool, hydrotherapy bath, steam room, sauna, they were all great, it was very relaxing!
The chill out lounge was lovely, very stylish chairs and sofas and nicely decorated. Plenty of water and teas on tap and we were encouraged to drink lots of water after the treatments and for the rest of the day.
The massage was fantastic, the therapist checked with me the pressure was right before continuing. The therapist was polite, friendly and after the massage, asked if it had been ok.
A little minus is I thought the music was a bit loud in the steam room, when trying to relax the music was a little off-putting, would have been fine if it had been a bit quieter, also in the therapy rooms music could have been a little quieter.
All in all, it was really enjoyable and would recommend and go back again definitely.
Near Heathrow airport but once inside you wouldn't know you were so close. Booked at the last minute, good relaxing atmosphere and nice facilities. A couple of issues with jets not working in the pool but all else OK. Therapists really lovely, felt wonderful after. Highly recommend.
This is our second time visited Imagine Spa Day. However the experience has been dramatically different. The SPA treatment experience was the worst experience but food serve by Hilton T5 was excellent. Why it is bad? 1) When we arrive at the SPA area none of the Imagine staff was there to greet us and introduce us to the individual spa equipment. 2) We were left there to work out the individual spa facilities by ourselves 3) When we went upstairs to the treatment area, we were let by two masseurs and none of them has introduce their name and what they are performing for the day. 4) My husband's treatment which includes deep tissue and hot stone massage however he felt that the masseurs didn't perform the deep tissue sessions as the masseur never put enough pressure.He also felt the hot stone was far too hot when touching the skin where he had previously done by other masseur when applying the hot stone the masseur will try on their hand to get to the right temperature and touch the skin before applying the body. He also felt that the masseur hand was slightly rough and felt like a sand paper was rubbing against his skin. After this experience, I sincerely will NOT recommend ANYONE to try this.
I visited this Spa at the beginning of January with my friend and I have to say it was probably the most relaxing Spa visit I have encountered. Some would call me a fuss pot when trying out Spa's as it is a hobby of mine, but even though the location was not fantastic to get to it was certainly worth the visit and with their offers being so competitive I will certainly return. The facilities were amazing and had a very interesting grotto room which did my winter cold wanders. My friend and I experienced three treatments each and even though we had two different therapists during the day they were both highly professional and friendly, however the deep tissue was slightly painful but they do say '' no pain, no gain''. A thumbs up for this Spa! :-)
Lovely atmosphere, clean and relaxing facilities. I got a presciptive facial done, 3 weeks later my skin is still soft and nourished, would definitely recommend this spa to a friend
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