Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews
Poyle Road, Colnbrook, Berkshire, SL3 0FF
Check availability and book onlineReviews are written by customers after their visit.
295 reviews
I would not reccomend this Spa tyo my friends.
The treatments were ok, one of therapists was not very enthusiatic. Steam room was not working. the salt room was cold and we diidnt know what was suppose to happen.
The lunch was dissapointing, we upgraded our package and paid £53 extra for spa lunch, it turned out not a very nice sandwich, from a very limited menu. Spa had no more matching towels and bought different coloured ones from the back (cream colour) which was very obvious. Not professional at all.
I feel the staff was very rude. They need to realise people that come for Spa day are either celebrating or taken time out for a real relaxing experience. And if they can make an effort to talk in a polite manner that would make guests comfortable. I have been to many spas but this is definitely not on the top.
Went with a friend for a spa day and and booked their hot stone massage. I've been to better spas and wouldn't go back.
The spa was pretty standard; nice but was small and really felt it. The hydrotherapy aspects of the pool were not amazing.
The hot stone massage was an absolute let down and extremely painful. The used about four hot stone massages and focused on the legs. When they did focus on the upper body I feared for my kidneys. The therapist did not seem to think I would need them. I've had several hot stone massages and they can be uncomfortable but I ultimately feel more relaxed for it, this was just utter pain and I barely felt the stones. Ultimately this utterly defeated the purpose of the treatment .
Amazing place. The whole place was so clean, you cannot find any dirt anywhere. This was an example of pure luxury. It was not busy at all in fact we almost had the whole place to ourselves. After this experience I would definitely consider going back.
Absolutely beautiful spa and good facilities. The staff were always on hand and helpful.
Food was lovely but expensive.
Unfortunately the heated beds weren't working on our visit.
Would definitely recommend and will return.
I actually went to this spa after it first opened (but was not given the option for that on the scroll down date menu).
Very clean, changing rooms were good, staff freindly - the only thing was the hydro pool wasn't working on the day we visited. We were however given a complimentary voucher to return but it ran out before we had a chance to book :-(
We had the two-person mud treatment which we both enjoyed and then had a chilled out afternoon.
I liked the calming atmosphere and the 'new' feel of the spa.
:-)
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