Imagine Spa at Hilton London Heathrow Airport Terminal 5 Reviews

Poyle Road, Colnbrook, Berkshire, SL3 0FF

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Reviews are written by customers after their visit.

4.0
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Written by our customers, so you know what to expect at each and every venue.
Great hotel located in a small village. The spa is spacious and very clean. We went on a midweek so when we arrived we were the only people there. The changing facilities are good and we were provided with towels and a lush bathrobe. The person showing us around was nice and helpful and didn't push us for treatments. I have rated the facilities as ok and no more than that for the simple fact that the pool water was slightly cold (you expect a jacuzzi to be rather warm) and the steam room was nowhere near steamy. All in all a good experience for a good price.
The spa was not conveniently located at Terminal 5 and so we had to pay for a bus service to get us there (£4.50 each way per person!). The facilities were pleasant enough but no jacuzzi and the pool wasn't nice and warm. The sauna and steam rooms also had a gap at the bottom of the door and so steam/heat kept escaping. Our lunch was delicious as expected from a 5 star hotel but was costly and so bumped up the overall cost.
We had an amazing time at Imagine spa. Unfortunately, it is quite tedious to get to, we had to take the underground to terminal 5 and then a public shuttle (at £8 return each) but once we got there, it was lovely. Very good facilities, the aqua pool is outstanding with all the jets and whirls, and the 2 amazingly firm waterfall features. The saunas are also lovely, but could be a bit hotter. It wasn't crowded at all and we had a very nice and relaxing afternoon.
It is far from Terminal 5, either need a car or take two busses. The facilities were fine, although the hydropool felt a bit cold. Otherwise I had no problem with the spa. We had lunch at the hotel restaurant, which was really good.
Beware of parking: although packages are sold for full "spa-days", free parking is ONLY offered for 4 hours and then charged starting at £3.00 plus per each hour thereafter. Very misleading and quite an hidden charge. We will not be using these facilities.
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