really bad and not professional!
I had the worst experience of Brazilian waxing in London. The beauty therapist didn't know how to do Brazilian using "hot wax" (what I paid for) and she insisted to do it with strip wax even if I told her to use hot wax. I had to leave the place without having my wax done, it is unacceptable!
Friendly and efficient staff, offered me a cup of tea and make me feel confortable. I found the pedicurist to be thorough and indeed lovely. I would definitely go back.