Imperial Sisters - Kensington Olympia Reviews

125 Hammersmith Road, Kensington Olympia, London, W14 0QL

Check availability and book online

Reviews are written by customers after their visit.

4.4
21 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The beauty part is downstairs so if you have difficulty getting up and down stairs not good. Ascetics not brilliant, lady doesn’t speak English very well, treatment was good but ambiance around not that great ! Also during treatment the lady was using her phone and it kept pinging which was a little frustrating.
excellent location treatment room down stairs bit difficult as partially sighted but staff amazing helpful friendly very patient too which for me was so helpful welcoming could explain slightly more about treatments english wasn't her 1st language
Show venue reply...
- Massage gun used on back neck, arms, legs!!! - Massage gun had sharp edges - Bright white light kept on during massage - No hole or shaped towel at the top of the table so you either squashed your face and held your breath when on your stomach or 'rested' your face on folded arms - a waste of money if there to relax your neck/back/shoulders. - 'Reception' a storage area - Bright ceiling light turned on as soon massage over - Oil wiped off body with scrunched up table paper that left scratches
Show venue reply...
Erica was very gentle and thoughtful. I really enjoyed my treatment!
Show venue reply...
Great first time experience. Very professional and knowledgeable.