Absolutely awful experience!! It was so manic. I have a bob and asked for a curly blow dry.... 2 and a half hours later I had a tiny trim and a curly blow dry that fell out by the time I went home. It was horrific. Worst thing was I paid £23on treatwell and was charged an extra £12 for a trim I didn't ask for. I was told my hair was slanted and needed it doing. The whole salon experience was just a shambles. Such a shame I'm a new mum and was looking forward to being pampered. I felt stressed and ripped off by the time I got home