I had an appointment that was cancelled and rebooked for another time. I came in 15 minutes late and because someone else had taken the room, I was told that my session is not forfeited because I was 15 minutes late. I had 45 minutes that I could have used for my treatment. I feel badly treated, disrespected and lack of customer care and support. The arrogance with which the owner communicated this to me was unfathomable.
Really painless and efficient, Ogechi made me feel so comfortable as this was only the second time I have ever had a wax. I will definitely come back :)