The lady who did my lashes thought I was having semi permanent instead of party lashes. I asked for the strip ones which I had booked - she disnt speak much English - so another lady assisted. My eyes were closed and she squirted the cleanser on my lashes to cleanse them. I felt she wasnt confident doing them and she trimmed then before application and during which was scary! They didnt look great - I felt uncomfortable and one was hanging off when I got to my car.
Helen was not there for my appointment but all was resolved quickly and another beautician stepped in. Bit of a language barrier but another member of staff was on hand to help out. Other than that was a really good treatment and experience.