Edit was super friendly and very professional. She waxed carefully but very quickly which made it much less painful than normal! I would definitely go back.
The rudest people I have encountered. I was called an hour before my appointment (scheduled for noon). A man called to say "either you can do 11am or 1pm or I have nothing for you": no apologies, no embarrassment, no sign of anything polite. Rude aggressive and no consideration of customer experience. I had no choice but to cancel my appointment sadly and the man couldn't care less.