Jackie & Co - Kensington Olympia Reviews

125 Hammersmith Road, Kensington, London, W14 0QL

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Reviews are written by customers after their visit.

4.4
1505 reviews

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Written by our customers, so you know what to expect at each and every venue.
Efficient
Never had an Indian head massage before therefore didn't know what to expect.. It was nice but think I would just go for an back massage next time. Nice all the same and wirth the treat!
Everything was absolutely great from the start and I left feeling invigorated. I will definately be coming back. Thank you.
Really pleased with my blow dry. The guy was quick and friendly. Good value for money.
I actually gave 1 star cause I couldn't give zero - as I did not receive the treatment I booked and receive the worst customer service ever. I had my appointment booked for 18.20, I called the "salon" at 17.20 to inform them I would've been 5 minutes late and the answer was "Oh we cannot serve you today, the beautician is too busy", hence I explained I booked already via Treatwell and received a reminder email to confirm and didn't mind to wait longer and yet the answer was "I am sorry we cannot help you, we close at 7pm". Which means, if I wouldn't have called I would've run there to have them telling me they could not assist me?! So disappointing, that is absolutely the worst service ever! And the guy on the phone was even so uncaring. Well if you don't care for your customer... good luck with your business!