Jackie & Co - Kensington Olympia Reviews

125 Hammersmith Road, Kensington, London, W14 0QL

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Reviews are written by customers after their visit.

4.4
1505 reviews

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Written by our customers, so you know what to expect at each and every venue.
Eventually they did a mediocre job with my eyebrows, (she didn't do a great job on the tail on either brow) but it took 15 minutes for 4 people to work out was not there for a wax, but to get them threaded - Despite me telling them repeatedly I was there for a threading. The two beauticians then fought over who was going to do it which led to me being sat in one beauticians chair only to then being taken to another room when she had gone to go and get thread! Completely chaotic and disorganized, won't be coming back here!
Very Nice place, the haircuter wa very Good Nice and managed to do exactly what I wanted. I am very Happy with this expérience.
It was clean and it it wasn't expensive, but damn did it hurt. The wax was too hot, she didn't pull my skin taut when removing the wax/strips and a couple of days later my skin is still a little bit irritated. I won't be going here again.
Upon arrival, I was told that they had no received my booking via Treatwell. I still got my haircut but it felt quite rushed - instead of an hour long appointment, I got a wash-cut-blowdry in 20mins. I was not unhappy with the result, but annoyingly they charged me £25 instead of £22.50 as it said ob Treatwell. Won't go to this salon again.
The staff at the location is excellent. The therapist has an excellent attitude and her massage is great also.